Privacy Policy

Last Updated: January 2025

Look, I get it. You're exploring casino licensing options, and the last thing you need is your inquiry ending up in the wrong hands. This policy explains exactly what information we collect, why we need it, and how we protect it.

Information We Collect

When you reach out for a consultation or download our resources, we collect:

  • Contact details (name, email, phone number)
  • Business information (company name, intended jurisdiction, project stage)
  • Technical data (IP address, browser type, pages visited)
  • Communication records (emails, call notes, document exchanges)

We don't collect sensitive financial data through our website. That comes later, through secure channels, when we're formally engaged.

How We Use Your Information

Your information serves three purposes:

  1. Consultation delivery - Understanding your licensing needs and providing accurate guidance
  2. Regulatory compliance - Meeting our own professional obligations as consultants
  3. Service improvement - Analyzing which resources help operators most

We never sell your information. Period. This isn't a lead generation scheme where your inquiry gets blasted to 50 "partners." When you contact us, you're talking to us.

Information Security

Casino licensing involves confidential business plans and financial disclosures. We protect your data through:

  • Encrypted email communications (TLS/SSL protocols)
  • Secure document sharing platforms (not regular email attachments)
  • Access controls (only team members working on your case see your files)
  • Regular security audits and updates

Our data protection standards mirror what gaming regulators expect from license applicants themselves.

Third-Party Services

We use standard business tools: email hosting, analytics (Google Analytics with IP anonymization), and scheduling software. These providers have their own privacy policies. We've vetted them, but you should know they exist in the chain.

When we engage specialists (legal counsel, financial auditors), we only share information necessary for your licensing application. These relationships are governed by professional confidentiality agreements.

Your Rights

You can request to:

  • Access what information we hold about you
  • Correct inaccurate information
  • Delete your information (with limitations for regulatory records)
  • Opt out of non-essential communications

Cookies and Tracking

We use basic cookies to remember your preferences and understand how visitors navigate our site. No invasive tracking. You can disable cookies in your browser, though some site features may not work perfectly.

Changes to This Policy

Regulatory requirements evolve. When we update this policy, we'll note it at the top and notify active clients directly.

Questions?

Privacy concerns about your licensing inquiry? Contact us directly. This isn't handled by a generic support queue - you'll talk to someone who actually works on casino licensing cases.

This policy complies with US privacy regulations and gaming industry standards for confidential business relationships.